A valid round-the-clock assistance service is a concrete reference point for all clients. With this in mind, SGM presents its technical assistance service and after-sales service, able to ensure even more efficient support to all users of SGM fixtures or other products.
DESCRIPTION

Available as of October 2009, it is organized as followed:

7/7 TECHNICAL ASSISTANCE SERVICE
A team of technicians specialized in solving problems regarding all SGM products will undertake to answer every question, providing consultation at various levels.

STEFANO BARBIERI
Specialist:
moving head fixtures / effects / LED range
Assistance available:
in English and Italian
Contact details:
+39 334 63 19 630
+39 0721 47 77 351
stefano.barbieri@sgm.it

LUCA FALCINELLI
Specialist:
mixers / LED range
Assistance available:
in English and Italian
Contact details:
+39 335 74 18 297
+39 0721 47 77 308
luca.falcinelli@sgm.it

AFTER-SALES ASSISTANCE SERVICE
The reference point for all information regarding assistance, guarantees, spare parts and technical specifications. This service provides information, in several languages on SGM spare parts, prices and availability.

ELEONORA GRAZIANI
Specialist:
spare parts orders
Assistance available:
in English, Spanish, French, Japanese and Italian
Contact details:
+39 0721 47 77 328

eleonora.graziani@sgm.it

By launching this new service, SGM affirms its constant support to the sector’s professionals at world level.